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Acko Insurance – Types, Policy Details, Reviews 

ACKO Insurance is a new-age digital insurance company founded in 2016 by Varun Dua, a former CEO of Coverfox. ACKO General Insurance Limited is based in India and is known for its hassle-free, customer-centric approach to insurance. ACKO Insurance offers a range of insurance products, including vehicle, health, and travel insurance, all of which can be purchased online through the company’s website or mobile app.  

In today’s digital age, insurance companies are increasingly shifting their focus towards providing online insurance policies that are easy to purchase and hassle-free to manage. ACKO Insurance is a digital insurance provider offering a range of insurance products online.   

What Sets ACKO Insurance Apart? 

ACKO Insurance has several features that distinguish it from other insurance providers. Here are some of them:  

  1. Digital-First Approach  

ACKO General Insurance is a digital-first insurance company, which means that it operates entirely online. This approach allows the company to keep its overhead costs low, which translates to lower premiums for customers. It also makes the insurance-buying process quicker and more convenient, as customers can purchase insurance policies online in just a few minutes.  

  1. Paperless Claims Process  

One of the most significant pain points for customers regarding insurance is the claims process. ACKO Insurance has tackled this issue by offering a paperless claims process. Customers can file claims online through the company’s website or mobile app, and the entire process is streamlined and hassle-free. ACKO General Insurance also has a high claim settlement ratio, meaning most claims are settled quickly and efficiently.  

  1. Customer-Centric Approach  

ACKO Insurance is known for its customer-centric approach to insurance. The company offers 24/7 customer support through its website, mobile app, or toll-free number. Customers can also track their claims and policy details online, making it easier to manage their insurance policies.  

  1. Customisable Insurance Policies  

ACKO General Insurance offers customisable insurance policies that allow customers to tailor their coverage to their needs. For example, customers can choose the level of coverage they need for their car or bike insurance, or they can add extra coverage for specific situations, such as natural disasters or theft.  

  1. Quick And Easy Policy Issuance  

ACKO Insurance offers quick and easy policy issuance, with policies issued within minutes of purchase. This means that customers can get the insurance coverage they need without waiting for days or weeks for their policy to be issued.  

Insurance products offered by ACKO Insurance  

ACKO General Insurance offers a range of insurance products, including:  

  • Car Insurance  

ACKO Insurance vehicle insurance covers third-party liability and damage to the insured vehicle. Customers can choose from various add-ons, such as zero depreciation cover, engine protection, and roadside assistance.  

  • Bike Insurance  

ACKO General Insurance also offers comprehensive bike insurance, which covers third-party liability and damage to the insured bike. With this ACKO commercial vehicle insurance, the customers can choose from a range of add-ons, such as zero depreciation cover, pillion rider cover, and roadside assistance.  

  • Health Insurance  

ACKO Insurance offers health insurance, which covers medical expenses in case of hospitalisation due to illness or injury. Customers can choose from various plans, including individual health insurance, family health insurance, and critical illness insurance.  

  • Travel Insurance  

ACKO travel insurance covers unexpected events that can occur while travelling, such as trip cancellation, loss of baggage, and medical emergencies. Customers can choose from various plans, including single-trip and multi-trip travel insurance.  

How To Apply for ACKO Insurance Policy?  

Applying for an ACKO Insurance policy is a simple and straightforward process you can complete online from home. Follow the steps given below to purchase an insurance policy that provides comprehensive coverage and is convenient for you:  

Step 1: Choose the Policy  

The first step in applying for an ACKO Insurance policy is to choose the type of policy that best suits your needs.  

Step 2: Provide Personal Details  

Once you have selected the policy you want to purchase, you must provide your personal details, including your name, contact information, and address. Depending on your chosen policy, you will also need to provide your vehicle or health details.  

Step 3: Calculate the Premium  

Once you have provided your personal and policy details, ACKO Insurance will calculate the premium amount based on the coverage and other factors. You will be able to see the premium amount on the screen, and you can choose to modify the coverage or policy details if you want to adjust the premium amount.  

Step 4: Make the Payment  

After you have reviewed and confirmed the premium amount, you can pay online through net banking, debit card, credit card, or digital wallets. ACKO Insurance uses a secure payment gateway to ensure your payment details are safe and secure.  

Step 5: Receive the Policy Document  

Once the payment is confirmed, you will receive the policy document via email. The policy document will contain all the details of your insurance policy, including the coverage, premium, and terms and conditions. You can access the policy document from your ACKO Insurance account on their ACKO official website or mobile app.   

ACKO Insurance Review  

When choosing an insurance provider, it’s essential to consider the experiences and opinions of other customers who have used their services. There have been mixed ACKO insurance reviews from its customers.   

Many customers appreciate the convenience and efficiency of ACKO Insurance’s online platform. They find the website user-friendly, and the process of buying and renewing policies is quick and easy. Customers also appreciate the competitive pricing of ACKO Insurance’s policies, which they believe offer good value for money.  

Customers have also expressed satisfaction with the immediate and hassle-free claims settlement process ACKO Insurance offers. They appreciate the transparency and clarity provided throughout the process and the company’s commitment to resolving claims quickly and efficiently.  

ACKO Insurance has received positive ratings from independent agencies such as ICRA and CRISIL, recognising the company for its strong financial stability and claims settlement processes.  


ACKO Insurance Policy offers various insurance policies that provide comprehensive coverage and are conveniently available online. Whether you need a motor, health, travel, or personal accident insurance, ACKO General Insurance has the policy to suit your needs. As with any insurance policy, it’s essential to carefully evaluate the terms and conditions before making a decision.  

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